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Connor

  • Total activity 409
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Activity overview

Latest activity by Connor
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    Connor created an article,

    Cancel or Pause your Subscription

    Unfortunately there is no way to "Pause" your subscription, but you can always cancel for a month or so and then re-subscribe.In order to cancel your subscription, please go to the PLAN p...

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    Connor created an article,

    Verified Paragraphs

    *This feature is currently available for all plans on the web app, except Pay As You Go. If you would like to upgrade your account to take advantage of reviewed paragraphs follow the steps here or ...

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    Connor commented,

    Hi Rebekah,Not when it comes to sharing folders unfortunately. But keep an eye on: https://support.trint.com/hc/en-us/community/posts/360000629478-Updated-Trints-Page for the latest news.Best,Connor 

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    Connor commented,

    Official comment

    Hi Art,  You can edit the transcript to include these, by writing in:[whispering], [clapping], etc.Unfortunately, there is no way to do this automatically. But If you don't want to edit the transcr...

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    Connor created an article,

    Comments

      Who can use Comments?How do I add a Comment?Where can I see old Comments?Can other people see my Comments?Can I export my Comments?Keyboard shortcutsHelp Who can use Comments? Comments are availa...

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    Connor created an article,

    How to Remove Team Members from an Enterprise Account

    Group or Team, what's the difference? Group = multi-user account with one set of billing details, controlled by an Administrator. Team = secondary level (sub-group) that is exclusive to en...

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    Connor commented,

    Hi Ursula,Apologies for this, I've added all of this information to: https://support.trint.com/hc/en-us/articles/115003734689-Formatting-Files-for-Upload We appreciate you letting us know that this...

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    Connor commented,

    Hi Shinshuri,Unfortunately, we can't provide you with the CSS or Javascript for our product. However, we have a new feature coming out soon that I think will be very useful to you. Keep an eye out ...

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    Connor commented,

    Hi Frank, Unfortunately, I don't think we'll be seeing it anytime soon. At least it's not currently on my radar...that being said, we would like to develop one in the future.All the best, Connor

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    Connor commented,

    Hi there,You're absolutely correct. My apologies, it doesn't appear as though this is live yet.I'll have to get in contact with product about this, they may be able to provide you with the CSS and ...