I purchased the hourly package for $15. When I started to use the program, I was given the option to upgrade to the $40 package, which I did b/c I realized that I needed a new paragraph for each speaker. I am not being billed $40 on top of the $15. I will likely NOT need any more transcription time than 4.5 hours, nor will I use Trint beyond the month b/c my project is time limited. How do I recoup the $15?
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