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    Julia

    Hi Susan,

    Our algorithms should return your file to you in the same time or less than its duration; so, for example, if your file is one hour long it should be completed in one hour or less!

    If it's ever taking longer than that please message us at support@trint.com so we can take a look into things - if something's gone wrong we can get you on track and trinting again quickly!

    - Julia from Trint Support

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