If you're having trouble logging in please follow the troubleshooting steps below:
1. Please go to: https://trint.com/ and click LOGIN
2. Triple check you username and password
Trint IS case sensitive, it converts all email addresses to lowercase versions. Thus Support@Trint.com would be converted to email@example.com
Try using the lowercase variant of your email address and see if that works.
3. Try resetting your password by following this link.
Oftentimes the above link works when the regular password reset process doesn't.
4. If this process fails, check to see if this is a browser or network problem as detailed here: https://support.trint.com/hc/en-us/articles/115003729325-Something-s-not-working
5. If you've tried all 3 steps above, and still have trouble logging in, it could be that your IP address has been blocked from accessing Trint. This is done for security reasons after several failed attempts to log in. Try accessing your account from another device, and contact firstname.lastname@example.org to have us unblock you.