iPhone App FAQ
What is the iPhone App?
Trint’s iPhone app merges Trint’s state of the art transcription technology with a portable recorder. Have you ever wanted to record a conversation and have it transcribed, all without logging into your computer?
Now you can.
What can I do with it?
The iPhone App allows you to:
1) Record Audio
2) Save those recordings
3) Upload audio files from your iPhone to Trint for transcription
Where can I download it?
From the App Store.
What if I don’t have a Trint account?
No problem, just download the iPhone App, go to the ‘Account’ screen and click on "Sign up".
What if I do have a Trint account?
Great news, just go to the Account page and click on the big yellow Log in button.
How do I make a recording?
Click on the red button at the bottom of the screen to start recording automatically.
This screen has several features to help you get the most out of your recordings.
Pause and unpause the recording process at any time by pressing the red button.
Pressing the ‘Play’ icon lets you listen to the recording from the beginning.
Once finished click on ‘Save’ in the top right corner of the screen.
The system will then prompt you to name your recording. Then press “Save.”
The recording will now be saved.
You’ll be able to access it from the Recordings screen at any point. Click on the recording to view details.
TIP: You can also start recording immediately by force pressing Trint from the home screen!
Can I upload other audio files from my iPhone?
Yes, you can.
Open your audio file and click "Share".
From here, click ‘Copy to Trint’ to send the audio file to your mobile app. You can also click on ‘Send to Trint’ to have it go straight to Trint on the web, bypassing the mobile app.
TIP: If you can’t see ‘Copy to Trint’ or ‘Send to Trint’ on the bar, you’ll need to scroll all the way to the right and click on ‘More’. This will open up the full list of apps that you can have active. Activate them by moving their respective sliders to the right, and they’ll appear on your bar.
How do I transcribe my files?
Once you have your audio files on your Recordings page, getting them transcribed is easy. Simply click on your recording to open up the Details page, and then click again on “Upload & Transcribe.”
This will take you to our audio quality check. After you’ve made sure your audio meets the criteria, click ‘Next’ to continue the process.
Now you’ll be able to pick the language algorithm you’d like to use for your transcription. Click “Confirm” once you’ve decided and the transcription process will begin automatically.
The resulting transcription will appear in a text-only format.
How do I know when the transcription is ready?
You can check the status of your transcription from both the Recordings page and the Details page. On both pages you should see a green or yellow dot followed by the current status: Uploading, Uploaded, Transcribing, or Transcribed.
The app will notify you once the transcription is complete, but you will also receive an e-mail notification, just as you would were you to use our web app.
How long will it take?
On average, the transcription time is less than the length of the file itself. If your file is taking longer than expected, you may need to get in touch with us at firstname.lastname@example.org.
How do I share my recording?
Click your recording to open up the Details page and press share in the top right corner of the screen. Then, choose where you want to send it to.
How do I share my transcript?
Open up the transcript so that you can see the text, and press share in the top right corner of the screen. Then, choose where you want to send it to.
How do I delete a recording?
Swipe the recording right and press delete.
Can’t log in
If you used a social media account to register for Trint you will be unable to sign in to the mobile app [ie. Google].
We are working on changing this, but in the meantime if access your account in the Trint web app and change your password, you can use this new password to access the mobile version.
Can I upload video files?
Video files are currently not supported by our mobile app. You’ll have to use the web app instead.
Where are all my files?
The iPhone app does not synchronize with Trint’s web application.
Think of the mobile version as a recording app that makes it easier to capture audio for transcription. Trint on the web works well on mobile, so check that out.