Our machine-learning robots are pretty neat, Trinting your audio or video files into text - at lightening speeds. But they’re not miracle workers (just magicians). Nine times out of ten when we see people confused or disappointed by the accuracy of their transcription, it’s because of one of two things: 1) recording quality; or 2) heavy accents.
We can only be as good as the files you give us. Background noise, music, street sounds, hiss, echos, or distant microphones will all impact the quality of the transcript.
TRINT TIP 😎 If your recording includes multiple speakers, make sure that no one is too far from the microphone(s) and people aren't talking over each other.
Some heavy foreign accents and regional accents confound our bots. If you're not sure we suggest you try a sample before uploading a long file.
TRINT TIP 😎 If your audio or video file contains two or more accents, select the language model of the weaker or most important speaker to achieve best results.
We're here to help
If you’re comfortable sharing your Trint with a member of our Support team, they’ll happily give you feedback. Send a note to us at firstname.lastname@example.org.