Our Support team make every effort to respond as quickly as possible and most queries are answered within 10 hours. Some queries require a bit more digging around and that can sometimes take longer to answer. But we aim to keep you updated on how that digging is going throughout the process.
If you sent a query through our official channels, you should have received an automated reply confirming that we received your message and a link to our FAQ's. If you have received the confirmation message, we’ll reply to your query soon.
I didn't receive the confirmation message?
🤔 It could be due to one of the reasons below...
- Is the email in your spam or junk email folders?
- Is your ISP (Internet Service Provider) blocking email traffic from Trint?
- Have you added the @trint.com email domain to your email account's safe senders list?