Our Support team make every effort to respond as quickly as possible and most queries are answered within 10 hours. Some queries require a bit more digging around and can take longer to answer. But we aim to keep you updated on how that digging is going throughout the process.
If you sent a query through our official channels, you should have received an automated reply confirming that we received your message and a link to our FAQs. If you have received the confirmation message, we’ll reply to your query soon.
I didn't receive the confirmation message?
🤔 It could be due to one of the reasons below...
- Is the email in your spam or junk folders?
- Is your ISP (Internet Service Provider) blocking email traffic from Trint?
- Have you added the @trint.com email domain to your email account's safe senders list?