Managing your files




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    lucy ash

    I cant access my trint  - it is light grey and wont let me click on it but I have just added two more hours credit? 

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    Hi Lucy,

    Sorry to hear you haven't been able to get to your transcript! I think this may be the result of some browser-related issues, so I would recommend checking out our article about browser settings and trying our suggestions for getting your browser Trint-ready! 

    Let us at the Support Team know if that doesn't solve the issue, and we'll be on the case!



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    Iain Beveridge

    Hello - just uploaded my first file - not had the result yet but have a question:

    It asked for the name of the speaker - but this is a two way conversation by phone. Is there a way of specifying both speakers (and differentiating you end by voice / syntax) ?

    Juts trying to save post-transcription editing time. Thanks. Iain. 


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