Accessing your transcripts

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    lucy ash

    I cant access my trint  - it is light grey and wont let me click on it but I have just added two more hours credit? 

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    Julia

    Hi Lucy,

    Sorry to hear you haven't been able to get to your transcript! I think this may be the result of some browser-related issues, so I would recommend checking out our article about browser settings and trying our suggestions for getting your browser Trint-ready! 

    Let us at the Support Team know if that doesn't solve the issue, and we'll be on the case!

    Best,

    Julia

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