Trint recommends not uploading files over 3 hours in length or 3.5 GB in size.
If you can, check the length/size of your file before trying to upload, so that you’re not too surprised by an upcoming error message.
We’ve also come up with a few tips to help you overcome these limits:
- Divide your file into multiple pieces
- Create a copy of a video file as an audio file and upload that instead
- Compress your audio file into a different audio file type, if you’re working with high fidelity audio
If you don’t already have a preferred software tool for editing your audio and video, reach out to our Support team at email@example.com for our favorites.