Are you using one of our supported browsers?
Make sure you’re using one of our supported browsers:
If you’re using another browser, it’s possible that it’s blocking or interfering with typing in the editor. So we recommend switching your browser.
And say ‘no thanks’ to third parties
Third-party extensions (for example, Grammarly, Evernote, and Adobe Reader) don’t really get on with our platform - they like to interfere with our editor. This includes the movement of your cursor, and any of the text that it highlights. Pesky, we know. So we recommend turning off all third-party extensions before you start Trinting.
To see whether or not this may be an issue for you, you can use Incognito mode on Google Chrome. Incognito mode automatically disables most of the extensions and plugins that could be interfering with your use of our site.
What’s Incognito, you say? Handy .GIF moment 👇
Wait, why don’t you support my browser?
We want to deliver you a great experience when you’re Trinting. When we spend extra time supporting a wider range of browsers, as well as the older versions, we take time away from working on the features that make Trint better. Trust us, this wasn’t an easy decision for us. We know it’s disruptive to your work, and we’re very sorry about the hassle.
If you’re still running slow or experiencing problems, then reach out to our Support team: firstname.lastname@example.org.