Account, plan and billing

Invoices

Find your invoices and add an address or tax ID to them.

Written by Olga
Updated over a week ago

I'm being charged too much

What to do if your payment is higher than expected.

Written by Olga
Updated this week

Failed payment

What to do if your card isn't being accepted or you are receiving failed payment emails.

Written by Olga
Updated this week

When will I be charged?

Finding your billing date.

Written by Olga
Updated this week

Changing my payment card

How to change the credit or debit card used to pay for your subscription.

Written by Olga
Updated over a week ago

I can't sign up

What to do if you see an error message when trying to sign up.

Written by Olga
Updated this week

Changing Google login to username and password login

Written by Olga
Updated this week

Forgotten password

How to reset your password.

Written by Olga
Updated this week

Deleting my account

Delete all of your files and personal data.

Written by Olga
Updated this week

Changing my password

Written by Olga
Updated over a week ago

I can't log in

What to do if you are receiving error messages when you try to log in.

Written by Olga
Updated this week

Changing my email address

Change the email address / username you use to log in.

Written by Olga
Updated this week

Cancelling or pausing my subscription

Written by Olga
Updated over a week ago

Changing my plan

How to upgrade or downgrade your plan.

Written by Olga
Updated over a week ago