Account, plan and billing

Invoices

Find your invoices and add an address or tax ID to them.

Written by Olga
Updated over a week ago

I'm being charged too much

What to do if your payment is higher than expected.

Written by Olga
Updated over a week ago

Failed payment

What to do if your card isn't being accepted or you are receiving failed payment emails.

Written by Olga
Updated over a week ago

When will I be charged?

Finding your billing date.

Written by Olga
Updated over a week ago

Changing my payment card

How to change the credit or debit card used to pay for your subscription.

Written by Olga
Updated over a week ago

I can't sign up

What to do if you see an error message when trying to sign up.

Written by Olga
Updated over a week ago

Changing Google login to username and password login

Written by Olga
Updated over a week ago

Forgotten password

How to reset your password.

Written by Olga
Updated over a week ago

Deleting my account

Delete all of your files and personal data.

Written by Olga
Updated over a week ago

Changing my password

Written by Olga
Updated over a week ago

I can't log in

What to do if you are receiving error messages when you try to log in.

Written by Olga
Updated over a week ago

Changing my email address

Change the email address / username you use to log in.

Written by Olga
Updated over a week ago

Cancelling or pausing my subscription

Written by Olga
Updated over a week ago

Changing my plan

How to upgrade or downgrade your plan.

Written by Olga
Updated over a week ago