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Account, plan and billing
Account, plan and billing
14 articles in this collection
Written by
Olga
Billing and payment
Invoices
Find your invoices and add an address or tax ID to them.
Written by
Olga
Updated over a week ago
I'm being charged too much
What to do if your payment is higher than expected.
Written by
Olga
Updated over a week ago
Failed payment
What to do if your card isn't being accepted or you are receiving failed payment emails.
Written by
Olga
Updated over a week ago
When will I be charged?
Finding your billing date.
Written by
Olga
Updated over a week ago
Changing my payment card
How to change the credit or debit card used to pay for your subscription.
Written by
Olga
Updated over a week ago
Account
I can't sign up
What to do if you see an error message when trying to sign up.
Written by
Olga
Updated over a week ago
Changing Google login to username and password login
Written by
Olga
Updated over a week ago
Forgotten password
How to reset your password.
Written by
Olga
Updated over a week ago
Deleting my account
Delete all of your files and personal data.
Written by
Olga
Updated over a week ago
Changing my password
Written by
Olga
Updated over a week ago
I can't log in
What to do if you are receiving error messages when you try to log in.
Written by
Olga
Updated over a week ago
Changing my email address
Change the email address / username you use to log in.
Written by
Olga
Updated over a week ago
Plan and subscription
Cancelling or pausing my subscription
Written by
Olga
Updated over a week ago
Changing my plan
How to upgrade or downgrade your plan.
Written by
Olga
Updated over a week ago