Troubleshooting

4 articles in this collection
Written by Olga

Uploading and transcribing

My file is taking a long time to upload or will not upload

Troubleshooting steps for files taking a long time to upload or that have failed to upload.

Written by Olga
Updated this week

My file is taking a long time to transcribe or failed to transcribe

Troubleshooting steps if your file is taking too long to transcribe or has an error message.

Written by Olga
Updated this week

Blank or partial transcript

What to do if your transcript is blank or missing parts.

Written by Olga
Updated this week

Section heading (1)

Export errors

What to do if your export failed.

Written by Olga
Updated this week