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Troubleshooting

Troubleshooting

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4 articles in this collection
Written by Olga
Uploading and transcribing

My file is taking a long time to upload or will not upload

Troubleshooting steps for files taking a long time to upload or that have failed to upload.
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Written by Olga
Updated this week

My file is taking a long time to transcribe or failed to transcribe

Troubleshooting steps if your file is taking too long to transcribe or has an error message.
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Written by Olga
Updated this week

Blank or partial transcript

What to do if your transcript is blank or missing parts.
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Written by Olga
Updated this week
Section heading (1)

Export errors

What to do if your export failed.
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Written by Olga
Updated this week
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