Troubleshooting

4 articles in this collection
Written by Olga

Uploading and transcribing

My file is taking a long time to upload or will not upload

Troubleshooting steps for files taking a long time to upload or that have failed to upload.

Written by Olga
Updated over a week ago

My file is taking a long time to transcribe or failed to transcribe

Troubleshooting steps if your file is taking too long to transcribe or has an error message.

Written by Olga
Updated over a week ago

Blank or partial transcript

What to do if your transcript is blank or missing parts.

Written by Olga
Updated over a week ago

Section heading (1)

Export errors

What to do if your export failed.

Written by Olga
Updated over a week ago