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16 articles in this collection
Written by JJ and Sam

Free Trial Troubleshooting

File sizes: When size really does matter

Written by Sam
Updated over a week ago

Troubleshooting 101

Problems dragging and dropping uploads

Written by JJ
Updated over a week ago

Upload Errors

Written by JJ
Updated over a week ago

Low Accuracy

Written by Sam
Updated over a week ago

Unable to Log in

Written by Sam
Updated over a week ago

The timing is off

Written by Sam
Updated over a week ago

Export Problems

Written by Sam
Updated over a week ago

Transcription is taking a long time

Written by Sam
Updated over a week ago

Missing or Partial Transcription

Written by JJ
Updated over a week ago

Something's not working

Written by Sam
Updated over a week ago

Account Management

How can I change my username?

Written by JJ
Updated over a week ago

Manage your password

Written by JJ
Updated over a week ago

Removing highlights from an exported Word Document:

Written by JJ
Updated over a week ago

My Credit Card isn't being accepted

Written by Sam
Updated over a week ago

Cancel or Pause your Subscription

Written by Sam
Updated over a week ago

Deleting a File

Written by Sam
Updated over a week ago