Workspaces allow you to create secure folders within Trint where teams can upload, transcribe and collaborate on files together. This guide will explain how to set-up and manage a Workspaces.

This support guide will cover:

To create a new workspace:

A form will pop-up prompting you to fill in the name of your Workspace and a description, if you like. When you are done, press the yellow button to continue.

Click on the three dots at the top right-hand corner of the Workspace rectangle, then select “Manage users”.

You can also access this area by within your Workspace and selecting “Manage” button in the navigation bar at the top of your browser.

A side menu will now pop-up where you can enter the names of colleagues that you want to add to your Workspace.

Only Trint accounts that are part of your organization can be added to a Workspace. You can also remove people with access by pressing the “Remove” link next to their name.

Uploading and transcribing files works the same way as outside of a Workspace. Just select the Workspace from the “Customize your transcript” menu before starting the transcription.

For detailed instructions on how to upload a file and create a transcript, see our Creating a transcript support article.

Please note that all files transcribed into a Workspace cannot be moved out of the Workspace once they are ready to view and edit.

To move a file from your personal folder into a Workspace:

⚠️ Please note that once a file is moved into a Workspace, it cannot be moved back into your personal Trint folder.

Deleting files

Files can be deleted from a Workspace in the same way as your personal Trint folder. Just select the check box next to the file and click on the “Delete” button in the navigation bar.

Archiving Workspaces

Trint does not allow you to delete Workspaces but you can archive it. Just click on the “Manage” button in the navigation bar of your Workspace and select the “Archive” option.

Admins can restore archived Workspaces at any time by going into the “Admin Dashboard”, selecting the “Workspaces” tab and clicking the “Restore” option.

Workspace members can have different access levels depending on their requirements. Trint offers six default roles that come with every team:

By default, the Workspace creator will be made Manager, but this role can be assigned to other members too. Managers can change someone’s role and remove people from a Workspace entirely.

Here’s a list of all permissions that come with these default roles. Enterprise admins can create custom roles on top of the default roles if needed.

We hope you have found this article useful. If you have any questions, please reach out to us at support@trint.com and our team will be happy to help.

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