All of our invoices are processed and issued by our third-party payment provider Stripe at the moment of purchase. You can find these in your account by clicking on the symbol in the top corner and selecting Invoices. Invoice receipts are sent directly to the inbox of the email you signed up with.
These emails may have been sorted into your spam folder, so if you don't immediately see them, check there.
For ease of account manageability, the majority of our invoicing is automated. Due to the high administrative effort this requires from our end, manual invoicing is part of our service for bigger Enterprise accounts.
Custom Information: W9
Trint is based in the U.K., and as a non-U.S. corporation, we don't have a W9 for your records.
Custom Information: Billing Address
By default, we don't include your billing address on our invoices.
If you'd like more information to appear on your invoices, select the symbol in the top corner of your account and click on General. This will appear on all future invoices. If you would like us to generate a past invoice with updated details, contact us at firstname.lastname@example.org.