Trint recommends not uploading files over 3 hours in duration or 3 GB in size, whichever comes first.
If you can, check the length of your file before trying to upload, so that you’re not too surprised by an upcoming error message.
We’ve also come up with a few tips to help you overcome these limits:
- Divide your file into multiple pieces
- Create a copy of a video file as an audio file and upload that instead
- Compress your audio file into a different audio file type, if you’re working with high fidelity audio
If you don’t already have a preferred software tool for editing your audio and video, reach out to our Support team at firstname.lastname@example.org for our favorites.